My Question or Issue: Whenever my phone sleeps goes to the lock screen , Spotify stops playing. I have tried all of the recommended settings for battery management, power settings, etc. This is incredibly frustrating and if Spotify cannot provide a solution I will cancel my premium plan! Go to Solution.
From india. When locked my screen its stops playbacm aftr few seconds. Just open the main menu appdrawer and search for sleeping apps. Open it in the settings. Just long press spotify if it appears there and click on the remove on bottom right. And try it out then. Do revert if its solved. Attached few screenshots too. View solution in original post. That should work. Every time you optimize the device, this turns back on so you may have to do this every time your phone gets "optimizied".
If you swipe up to bring up your app drawer then in the search type in optimize. Optimize battery usage will show up. Click on that then choose it again Then scroll down to spotify and disable battery optimization. Using S The battery optimization did not work for me. I solved this problem by logging in to my account at spotify. Then I had to sign in again and everything worked properly after that.
Learn more here. Go to solution. All forum topics Previous Topic Next Topic. Casual Listener. Labels: Galaxy S Accepted Solutions. I hope this might help you. Everyone's tags 2 : Already tried. Reply 48 Likes. Everyone's tags 1 : Tried this issue persis…. Reply 56 Likes. Hope this helps! Reply 6 Likes. Reply 34 Likes. Reply 7 Likes. Hello, Thanks for reaching out to the community! Keep us posted! Reply 1 Like. I tried an uninstall and reinstall.
It did not fix the issue. Reply 5 Likes. I'm having the same problem and have played with the power settings too. It's so frustrating and I concur cancelling subscription if not resolved. Reply 13 Likes. However, if you allow the display to time out and sleep on its own, Spotify will continue to shut off when the display sleeps. According to Samsung technical support this is a new issue and they are looking into a fix.
In the meantime I hope this temporary work around is useful for you. Reply 23 Likes. Reply 12 Likes. Reply 0 Likes. I was facing it since a week. I was finding a solution myself. And i saw your post. And idk somehow i figured it out itself. I found the solution just bcz of your question. May Ideas Review. Last update: Log In.